Warranty

When it comes to warranties, Kinematica takes it one step further.

Additional warranty following registration
Consumers who complete a warranty registration within 20 days of receiving their device will benefit from a free warranty extension of a further 12 months. This means that the total warranty period after registration is 36 months. We offer this service for all our laboratory devices.

Warranty provisions
Kinematica warranty error-free operation of devices it has manufactured for a period of 24 months. This warranty material defects and manufacturing errors.

Kinematica will ensure free repair of the device or free replacement of defective parts supplied if a thorough investigation reveals a manufacturing error or material defect.

Parts which are subject to normal wear and tear are excluded from the warranty. The warranty is further invalid if any party other than a Kinematica staff member or one of Kinematica's appointed representatives has made changes to the device or if damage is caused by failure to comply with operating instructions, carelessness, an accident, incorrect use or wrong electrical voltage.

Kinematica reserves the right to make technical changes to devices without carrying out such changes retrospectively to devices which have already been supplied. In the vent of technical problems, or if you require replacement parts or advice, please contact our regional appointed agent or your preferred specialist retailer. You may also contact us directly at: KinematicaService@KinematicaUSA.com